Small Business Checklist

An online tool to help small business comply with consumer protection law is now available.

The Small Business Self-Assessment Checklist is designed to help traders understand how Australian Consumer Law (ACL) regulations apply to their business activities, and better understand their obligations when dealing with consumers.

All businesses have rights and obligations when dealing with consumers, however, small business owners don’t necessarily have the time to work through legislation or explanatory guides to identify which regulations apply to them. This interactive checklist will enable traders to quickly and easily identify which sections of the ACL apply to them, and directs them straight to the information they need to know.

The checklist, which was developed in partnership with other Australian consumer protection agencies, covers a range of small business issues such as contracts, advertising, consumer guarantees, refunds, lay-bys, billing and receipts.

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